Frequently Asked Questions
Frequently Asked Questions
What happens exactly after ordering?Can I pickup?
+All orders must be shipped. We use a fulfillment center and therefore nothing can be picked up, it all has to be shipped.
Which payment methods are accepted in the Online Shop?
+Because of VISA, Mastercard & Amex regulations and fraud prevention we are no longer permitted to accept orders or credit card information via telephone or email. Your order must be placed online using our “Mals - E Secure Ordering System. This guarantees your safety and helps to prevent credit cards fraud. We have bent this rule before and it was taken advantage of. Therefore we regrettably can not bend this rule ever again.
Where should payments and orders be sent for Canadian Weigh?
+All payments and orders should be sent directly to the Order Fulfillment Centre:
Canadian Weigh
c/o Order Fulfillment Centre
P.O. Box 95036
Vancouver, BC; V6P 6V4
How can I contact Canadian Weigh?
+Is it possible to pick up orders directly from the Order Fulfillment Centre for Canadian Weigh?
+Sorry, but we do not allow pickups of orders. All orders must be shipped by mail or by overnight courier. These are the rules of the Order Fulfillment Centre.
Does Canadian Weigh offer telephone sales for placing orders?
+Sorry, but we do not offer telephone sales. Our agreements with Visa and MasterCard require that all orders be placed through our secure web server. Please place your order online.